FIRST RATE CUSTOMER SERVICE

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Published by Briefings Publishing Group.

First-Rate Customer Service, is a newsletter
tailored for managers, trainers, human
resource professionals and top executives who
strive to provide their customers with
superior customer service.

Briefings Publishing Group has been delivering
essential workplace advice since 1981.  Their
mission is to bring professionals throughout
the world the best business advice available
in a clear, concise format.

First-Rate Customer Service is a publication
unlike any other in the world.  Hundreds of
organizations use it regularly to hone their
employees' customer service skills to a razor-
sharp edge.

These subscribers rely on First-Rate Customer
Service for recent and anticipated trends in
business, technology, economics and society.
It serves as a forecast tool for their
business and social lives.

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All cancelled orders before the maildate will
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Reference:  M053563

----------- DATE -----------
07/01/07   UPDATED
08/18/07   CONFIRMED

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